Medical assistants on the general ward
Who they are, what they do and which devices they use: a research-based profile for recruiting this target group for MedTech and pharma projects.
Overview
Medical assistants on general wards usually work as ward assistants and support the nursing and physician team with patient-related and organizational tasks. They draw blood, prepare laboratory tests and record ECGs. For patients, relatives and external partners they are often the first point of contact by phone and on the ward. They schedule appointments, book patient transports, handle ward ordering and maintain the patient record. They support discharge management. In this way they relieve nurses of administrative tasks and contribute to organizing the ward routine.
Profession by country
Fields of use and typical tasks
Specializations
Devices and systems they use
Who they work with
- Nurses and ward management
- Ward physicians
- Patient transport service
- Hospital laboratory
Frequently asked questions
Do medical assistants on the ward perform patient-related measurements themselves?
Yes. Hospitals list drawing blood, preparing laboratory tests and recording ECGs as tasks of medical assistants on the ward.
Is the work of medical assistants on the ward mainly nursing or organizational?
Mainly organizational and assisting: they are the first point of contact, schedule appointments, book transports, maintain the patient record and handle ordering. The sources do not attribute nursing tasks to them.
Are medical assistants involved in patient discharge?
Yes, they support the ward's discharge management.
Who orders supplies on the ward?
Ward ordering is among the tasks of medical assistants working as ward assistants; the professional association generally lists ordering supplies and medication as a medical assistant task.
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Sources
- Berufsbild Berufswunsch MFA: Medizinische Fachangestellte, Verband medizinischer Fachberufe e.V. (DE)
- Pflege und Therapie: Unterstützung der Stationen, Klinikum Gütersloh (DE)
- Medizinische Fachangestellte (m/w/d), Stationsassistenz Station 31, Sana Kliniken Lübeck (DE)