Medical assistants in physician practices
Who they are, what they do and which devices they use: a research-based profile for recruiting this target group for MedTech and pharma projects.
Overview
Medical assistants support physicians in general and specialist practices during examinations, treatments and minor procedures, including emergencies. They care for patients before, during and after treatment and advise on prevention and aftercare. Hygiene measures and laboratory work are part of their tasks, as is planning appointments and practice workflows. They document treatments, record billable services and work with information and communication systems. They also manage supplies and contribute to the practice's quality management.
Profession by country
Fields of use and typical tasks
ambulante Praxis
Evidence from: DE, AT, CH
- Handle initial phone calls and prepare the medical history
- Measure pulse, blood pressure and blood glucose
- Take blood samples
- Record ECGs
- Provide wound care
- Carry out home and nursing home visits on behalf of the physician
Specializations
Devices and systems they use
- Resting 12-lead ECG machine
- Point-of-care testing analyser
- Electronic health record (EHR)
- HbA1c analyser
- Practice management system
- Professional blood glucose meter
- Spirometer
- Nebuliser
- Audiometer
- Automated external defibrillator (AED)
- Steam steriliser (autoclave)
- Manual sphygmomanometer
- Medication refrigerator
- Medical oxygen cylinder
- Emergency response bag/kit
- Upper-arm blood pressure monitor
Who they work with
- Physicians in general and specialist practices
Frequently asked questions
Who organises appointments and workflows in the practice?
Planning appointments and practice workflows is one of the medical assistants' tasks.
Do medical assistants work with practice software?
Yes, they document treatments, record billable services and use information and communication systems while observing data protection.
What role do medical assistants have in treatments?
They assist with examinations, treatments and minor surgical procedures and care for patients before and afterwards.
Which further qualifications are common?
Examples include the non-physician practice assistant, qualifications in outpatient surgery and hygiene management, and the specialist for outpatient medical care (Fachwirt).
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Related target groups
Same work area
Same specialty
Sources
- Berufsprofil Medizinische Fachangestellte (DQR), Landesärztekammer Brandenburg (DE)
- Musterfortbildungscurricula für Medizinische Fachangestellte, Bundesärztekammer (DE)
- Ausbildung Medizinische Fachangestellte, Landesärztekammer Thüringen (DE)
- Delegation: Mehr Zeit für den Patienten, Rheinisches Ärzteblatt, Ärztekammer Nordrhein (DE)
- Delegation in der Hausarztpraxis. Ergebnisse einer Befragung von Hausärztinnen und Hausärzten in Nordrhein-Westfalen, Landeszentrum Gesundheit Nordrhein-Westfalen (LZG.NRW) (DE)
- Lehrgang Ordinationsassistenz: Lernzielkatalog für die praktische Ausbildung, Ärztekammer für Wien (AT)
- Bildungsplan Medizinische Praxisassistentin / Medizinischer Praxisassistent EFZ, FMH Verbindung der Schweizer Ärztinnen und Ärzte, MPA Schweiz (Bildungsplan zur Verordnung des SBFI) (CH)
- Qualifikationsprofil Medizinische Praxisassistentin / Medizinischer Praxisassistent EFZ, Organisation der Arbeitswelt MPA, genehmigt durch das SBFI (CH)
- Medical Assistant Supervision, Scope of Practice and Training (Policy CHCA-006) with MA competency checklist, Southern Nevada Health District, Southern Nevada Community Health Center (US)
- Medical Assistants, Occupational Outlook Handbook, U.S. Bureau of Labor Statistics (US)
- Medical Assistant II, General Internal Medicine, Baylor College of Medicine (Houston, Texas), career site (US)