Commercial pharmacy assistants in the pharmacy
Who they are, what they do and which devices they use: a research-based profile for recruiting this target group for MedTech and pharma projects.
Overview
Commercial pharmacy assistants are mainly responsible for organisation and commercial processes in the pharmacy. They take care of inventory management, purchasing and storage of medicines and other pharmacy goods. This includes stock-keeping, pricing, invoice processing and working with IT. They support the pharmaceutical staff in preparing, checking and supplying medicines. They advise on pharmacy goods such as cosmetics and dressings themselves, while advice on medicines and their supply is reserved for pharmacists and pharmaceutical technical assistants. Most work in community pharmacies, some in hospital pharmacies.
Profession by country
Fields of use and typical tasks
Apotheke
Evidence from: DE, AT, CH
- Procure medicines and other pharmacy goods and monitor stock
- Receive, check, record, label and store goods
- Keep stock lists and check expiry dates
- Bill prescriptions and services, process invoices and delivery notes, monitor payments
- Calculate prices, analyse the product range and compile statistics
- Advise on and supply dressings, baby and body care products and dietetic products
Specializations
Devices and systems they use
Who they work with
- Pharmacists
- Pharmaceutical technical assistants
Frequently asked questions
May commercial pharmacy assistants advise customers on medicines?
No. Advice on medicines and their supply is reserved for pharmacists and pharmaceutical technical assistants. Commercial pharmacy assistants advise on pharmacy goods such as cosmetics and dressings.
Who is responsible for ordering and stock in the pharmacy?
Inventory management, purchasing and storage of medicines and pharmacy goods are the main focus of commercial pharmacy assistants.
Do commercial pharmacy assistants work with software?
Yes. The source names the use of IT as part of their commercial skills, together with inventory management, pricing and invoice processing. It does not name specific systems.
Where do they work apart from community pharmacies?
In hospital pharmacies, in industry, in pharmaceutical wholesale and in administrations and authorities.
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Related target groups
Same work area
Same specialty
Sources
- Pharmazeutisch-kaufmännische Angestellte (PKA), ABDA, Bundesvereinigung Deutscher Apothekerverbände e. V. (DE)
- Pharmazeutisch-kaufmännische Angestellte (PKA), Flyer zum Beruf, ABDA, Bundesvereinigung Deutscher Apothekerverbände e. V. (DE)
- PKA (Pharmazeutisch-kaufmännische Angestellte), apotheken-karriere.de, Nachwuchsportal der ABDA (DE)
- Ausbildungsinhalte (PKA werden), Österreichischer Apothekerverband (AT)
- Über die PKA Lehre, Österreichischer Apothekerverband (AT)
- Arbeitsplatz Apotheke, Österreichische Apothekerkammer (AT)
- Berufsbild Fachfrau/Fachmann Apotheke EFZ, pharmaSuisse, Schweizerischer Apothekerverband (CH)
- Pharmacy Aides, 31-9095.00, O*NET OnLine, U.S. Department of Labor, Employment and Training Administration, O*NET Resource Center (US)